Industry: Private

Employment Type: Contractor

Work Hours: 8

Salary: $20 To $30/An Hour

Location: United States

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Full Job Description

Join Our Team as a Customer Service Associate (CSA) at HEB!

Are you passionate about making a difference in the lives of customers? Do you thrive in a fast-paced environment and enjoy team collaboration? HEB, one of the largest and most customer-centric retailers in Texas, is looking for dedicated individuals to fill the position of Customer Service Associate (CSA). This role is pivotal in creating an exceptional shopping experience for our customers. In this advertisement, we’ll provide detailed information about the HEB CSA job description, responsibilities, qualifications, and why HEB is a great place to work.

The HEB CSA Role

As a Customer Service Associate at HEB, you will be the face of our company, ensuring customers receive outstanding service every day. You will be responsible for addressing customer inquiries, providing assistance throughout their shopping experience, and maintaining a clean and efficient environment.

Key Responsibilities

• Engage with customers to provide exceptional service and support during their shopping experience.
• Assist customers at the registers, including handling transactions and processing payments.
• Maintain product displays and ensure shelves are stocked with fresh items.
• Respond promptly to customer inquiries, resolving issues with professionalism and care.
• Work collaboratively with team members to create a friendly and welcoming environment.
• Monitor the overall cleanliness of the store, including restrooms and customer areas.
• Participate in training programs to enhance service skills and product knowledge.
• Adhere to company policies and procedures regarding safety and sanitation.

Qualifications

The ideal candidate for the CSA position at HEB will possess the following qualifications:

• High school diploma or equivalent is preferred.
• Previous experience in retail or customer service is a plus, but not required.
• Strong communication skills with a friendly and approachable demeanor.
• Ability to multitask and work in a fast-paced environment.
• Willingness to work flexible hours, including weekends and holidays.
• Ability to lift and move up to 50 pounds occasionally.
• Basic math skills for handling transactions accurately.

Why Join HEB?

HEB is not just a grocery retailer; we are a community that values teamwork, respect, and personal growth. Here are a few reasons to consider joining our HEB family:

• Competitive Pay: We offer competitive wages that reflect your skills and experience.
• Comprehensive Benefits: Enjoy benefits including health, dental, and retirement plans to support you and your family.
• Career Development: We believe in promoting from within; opportunities for advancement are available to all employees.
• Work-Life Balance: Flexible scheduling options allow you to balance work and personal life effectively.
• Community Involvement: Become part of a company that gives back through various charitable initiatives and advocacy programs.

Join Us Today!

At HEB, we take pride in our role as a community grocery store and are always looking for individuals who share our commitment to customer service and quality. If you are excited about the possibility of contributing to a company that truly values its employees and customers, we encourage you to apply for the Customer Service Associate position. Join us in creating a positive shopping experience for everyone.

To apply for the HEB CSA position, please visit our careers page. We look forward to reviewing your application and potentially welcoming you to our HEB family!